Terms of service

OVERVIEW

Welcome to ViventyLife! The terms "we", "us", and "our" refer to ViventyLife. ViventyLife operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). ViventyLife is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, accessing, using, or interacting with our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products and services, you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not assign, sell, transfer, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, the colors and appearance of products may vary depending on your device, display settings, and configuration.

We do not guarantee that the appearance or quality of any product or service purchased by you will exactly match your expectations or the images displayed in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. ViventyLife reserves the right to accept or reject any order at its sole discretion and for any reason.

Your order is not accepted until ViventyLife confirms its acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as ViventyLife may not be able to accommodate cancellation requests after an order has been accepted.

If we are unable to accept, modify, or cancel your order, we will attempt to notify you using the email address, billing address, or telephone number provided with your order.

Returns and exchanges are governed exclusively by our Return Policy.

You represent and warrant that purchases made through our Services are intended for your personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless expressly stated otherwise, listed prices do not include taxes, shipping charges, handling fees, customs duties, or import taxes.

Prices shown in our online store may differ from prices available in physical retail locations or third-party marketplaces.

We may occasionally offer promotions that are subject to separate terms and conditions. If there is any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our Services. You also agree to promptly update your account information, including your email address and payment details, so that we can complete transactions and contact you if necessary.

You represent and warrant that:

  • the payment information you provide is accurate and complete;
  • you are authorized to use the selected payment method;
  • all charges incurred by you will be honored by your payment provider; and
  • you will pay all applicable charges, including shipping, handling, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, customs clearance procedures, or circumstances beyond our reasonable control.

Ownership of and risk of loss for purchased products pass to you once the products have been delivered to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, graphics, advertisements, images, product reviews, videos, audio recordings, and the design, selection, and arrangement thereof, are the property of ViventyLife, its affiliates, or licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use.

Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any materials available through the Services.

Nothing contained in these Terms grants you any license or right under any patent, trademark, copyright, or other intellectual property rights belonging to ViventyLife, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by ViventyLife.

The names, logos, product names, service names, designs, and slogans of ViventyLife are trademarks of ViventyLife or its affiliates or licensors. They may not be used without prior written permission.

The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, trademarks, product names, and service names appearing within the Services are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools through the Services. We neither monitor nor control these tools and have no input into their operation.

You acknowledge and agree that such tools are provided "as is" and "as available" without any warranties, representations, conditions, or endorsements of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which these tools are provided by the relevant third-party provider.

We may also introduce new features, tools, products, or resources through the Services in the future. Such new features and services shall also be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party content.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you leave our Services to access any third-party website, you do so entirely at your own risk.

We shall not be liable for any damages or losses related to your access to third-party websites or your purchase or use of products, services, resources, or content from those websites.

Please carefully review the policies and practices of any third party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ViventyLife is powered by Shopify, enabling us to provide our Services to you.

However, all purchases made through our store are made directly with ViventyLife and not with Shopify.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and ViventyLife, including any injuries, damages, losses, or claims arising from products or services purchased through our store.

You expressly release Shopify and its affiliates from all claims, liabilities, damages, and expenses arising from your purchases and transactions with ViventyLife.

SECTION 10 – PRIVACY POLICY

Any personal information collected through our Services is governed by our Privacy Policy.

Certain personal information may also be governed by Shopify's Privacy Policy, which can be viewed here: https://www.shopify.com/legal/privacy/app-users.

By using our Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve them.

Information you submit through the Services may be transferred to Shopify and its service providers, including providers located outside your country of residence.

For additional information about how ViventyLife, Shopify, and our partners process your personal information, please review our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other materials ("Feedback") to us by any means, you grant ViventyLife a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes.

This includes using Feedback to operate, improve, evaluate, market, and promote the Services.

You further represent and warrant that:

  • you own or control all rights to your Feedback;
  • you have disclosed any compensation or incentives received in connection with your Feedback; and
  • your Feedback complies with these Terms.

We are under no obligation to:

  • keep Feedback confidential;
  • pay compensation for Feedback; or
  • respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, defamatory, obscene, threatening, infringing, or otherwise objectionable.

You agree that your Feedback will not violate any rights of third parties, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive, obscene, or malicious material, including computer viruses or malware capable of affecting the operation of the Services.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You remain solely responsible for any Feedback you submit and its accuracy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information contained within the Services that includes typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

  • for any unlawful or fraudulent purpose;
  • to violate any applicable law or regulation;
  • to infringe our intellectual property rights or those of others;
  • to harass, abuse, insult, harm, defame, intimidate, or discriminate against others;
  • to submit false or misleading information;
  • to transmit viruses, malware, or malicious code;
  • to send spam, phishing messages, chain letters, or unsolicited communications;
  • to impersonate another person or entity;
  • to interfere with or disrupt the Services or networks connected to the Services.

You also agree not to:

  • collect or track the personal information of others;
  • use robots, spiders, scrapers, automated systems, AI agents, or similar technologies to access or extract data from the Services;
  • circumvent or interfere with security features or access restrictions;
  • reproduce, copy, sell, resell, or exploit any portion of the Services without our written permission.

We reserve the right to suspend, restrict, disable, or terminate your account or access to the Services at any time without notice if we believe you have violated these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agent Terms") applies if you use, permit, enable, or instruct an Agent to access, use, or interact with the Services.

An "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of or under the direction of a person or organization and is capable of operating without direct human supervision.

14.2 No Agent may access, use, or interact with the Services unless it clearly identifies itself at all times and complies fully with the requirements set out in Section 14.4.

Furthermore, no Agent may access, use, or interact with the Services if we have instructed that Agent to stop accessing or using the Services.

14.3 We may limit, including through technical measures, whether and how any Agent may access, use, or interact with the Services.

14.4 Agents:

  • must identify themselves in every HTTP/HTTPS request by including "Agent/[Agent Name]" within the User-Agent header;
  • must not conceal that requests originate from an Agent, including by imitating human behavior or bypassing CAPTCHAs or other human-verification systems;
  • must answer truthfully when asked whether interactions originate from a human or an automated system;
  • must not circumvent, disable, or interfere with any technical measures intended to regulate Agent access to the Services.

SECTION 15 – TERMINATION

We may terminate this Agreement or suspend your access to the Services, in whole or in part, at any time and without prior notice, at our sole discretion.

You remain responsible for all amounts due up to and including the date of termination.

The following Sections survive termination:

  • Intellectual Property
  • Feedback
  • Termination
  • Warranty Disclaimer
  • Limitation of Liability
  • Indemnification
  • Severability
  • Waiver
  • Entire Agreement
  • Assignment
  • Governing Law
  • Privacy Policy
  • and any provisions which by their nature are intended to survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only.

We do not warrant or guarantee the accuracy, completeness, or usefulness of any information provided through the Services.

Any reliance you place on such information is strictly at your own risk.

To the fullest extent permitted by applicable law, unless expressly stated otherwise by ViventyLife, the Services and all products provided through the Services are supplied on an "AS IS" and "AS AVAILABLE" basis.

We expressly disclaim all warranties, whether express or implied, including but not limited to:

  • merchantability;
  • fitness for a particular purpose;
  • durability;
  • title;
  • non-infringement.

We do not warrant that:

  • the Services will operate uninterrupted;
  • the Services will be timely;
  • the Services will be secure;
  • the Services will be error-free.

Some jurisdictions do not permit limitations on implied warranties, therefore some of the above exclusions may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIVENTYLIFE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY:

  • personal injury;
  • loss;
  • claim;
  • direct damages;
  • indirect damages;
  • incidental damages;
  • special damages;
  • punitive damages;
  • consequential damages;
  • exemplary damages;
  • lost profits;
  • lost revenue;
  • lost savings;
  • loss of data;
  • replacement costs;
  • or any similar damages.

This limitation applies whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory.

It also applies to any damages arising out of or related to:

  • your use of the Services;
  • products purchased through the Services;
  • errors or omissions within the Services;
  • content published through the Services;
  • or any other matter relating to the Services.

This limitation applies even if ViventyLife has been advised of the possibility of such damages.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ViventyLife, Shopify, and their affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from:

  • your breach of these Terms;
  • your violation of applicable law;
  • your infringement of any third-party rights;
  • or your use of the Services.

We will notify you of any indemnifiable claim, provided that failure to provide prompt notice shall not relieve you of your obligations unless you suffer material prejudice.

We reserve the right to control the defense and settlement of any indemnified claim at your expense.

You agree to cooperate fully in the defense of any such claim.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity or enforceability of any remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and Conditions, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement and understanding between you and ViventyLife regarding your use of the Services.

They supersede all prior or contemporaneous agreements, communications, proposals, and understandings, whether oral or written, including previous versions of these Terms and Conditions.

Any ambiguities in the interpretation of these Terms shall not be construed against the party responsible for drafting them.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise transfer these Terms or any of your rights or obligations under these Terms without our prior written consent.

Any attempted assignment or transfer without such consent shall be null and void.

ViventyLife may assign, transfer, or delegate these Terms or any of its rights or obligations at any time without notice or your consent.

SECTION 22 – GOVERNING LAW

These Terms and Conditions and any separate agreements under which we provide the Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where ViventyLife is established.

You and ViventyLife agree to submit to the exclusive jurisdiction of the competent courts located in that jurisdiction for the resolution of any disputes arising out of or relating to these Terms or the Services.

SECTION 23 – HEADINGS

The headings used in these Terms are included solely for convenience and shall not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS AND CONDITIONS

The most current version of these Terms and Conditions is always available on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions by posting updates or changes on our website.

It is your responsibility to review our website periodically for changes.

Where required by applicable law, we will notify you of any material changes to these Terms. Such changes will become effective on the date specified in the notice.

By continuing to access or use the Services after any changes become effective, you agree to be bound by the revised Terms and Conditions.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms and Conditions should be sent to: royalluxyllc@gmail.com

Our contact information is provided below:

Business Name: ROYALUXY LLC

Business Address:
2501 Chatham Rd Suite 5151
SPRINGFIELD
IL 62704
US

Phone: +49 157 55847766

EIN: 61-2097912