Privacy policy

Last updated: July 7, 2026

RoyalLuxy LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you, including:

  • Contact details, such as your name, billing address, shipping address, phone number, and email address.
  • Payment information, such as payment method, transaction details, and payment confirmation.
  • Account information, such as your username, password, preferences, and settings.
  • Order information, including products you view, add to cart, purchase, return, exchange, or cancel.
  • Communications with us, including customer support inquiries.
  • Device and usage information, including IP address, browser type, device information, and how you interact with our website.

How We Collect Personal Information

We may collect personal information directly from you, automatically through our website, from service providers, and from partners or other third parties.

How We Use Your Personal Information

  • To provide our services: including processing payments, fulfilling orders, arranging shipping, handling returns, and managing your account.
  • To improve your shopping experience: including remembering preferences and recommending products.
  • For marketing and advertising: including promotional emails, offers, and online advertising.
  • For security and fraud prevention: including detecting fraudulent, illegal, or harmful activity.
  • To communicate with you: including customer support and order-related messages.
  • For legal reasons: including compliance with applicable laws, regulations, and legal processes.

How We Share Personal Information

We may share your personal information with:

  • Shopify, vendors, and service providers who help us operate our store, process payments, fulfill orders, provide customer support, analyze data, and arrange shipping.
  • Business and marketing partners for advertising and promotional purposes.
  • Third parties when you direct us or consent to the disclosure.
  • Our affiliates or corporate group.
  • Authorities or other parties when required by law, legal process, or to protect our rights, customers, and business.

Relationship with Shopify

Our store is powered by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. To learn more about how Shopify uses personal information, please visit the Shopify Consumer Privacy Policy.

Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to operate the website, improve your browsing experience, analyze website traffic, and support marketing and advertising activities.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites that are not operated by us. Please review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can request deletion of that information.

Security and Retention

We take reasonable measures to protect your personal information. However, no security system is perfect or completely secure. We retain personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • Right to Access / Know: You may request information about the personal information we collect, use, or disclose.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct inaccurate personal information.
  • Right to Opt Out: You may have the right to opt out of the sale or sharing of personal information or targeted advertising, where applicable.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at Royalluxyllc@gmail.com.

Managing Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out of promotional communications, we may still send you non-promotional messages related to your orders, account, or transactions.

Complaints

If you have any complaints about how we process your personal information, please contact us at Royalluxyllc@gmail.com.

International Transfers

Your personal information may be transferred, stored, and processed outside of your state or country of residence, including in the United States and other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at Royalluxyllc@gmail.com.