Shipping policy

Shipping Policy

Thank you for shopping with us.

Shipping Destinations

We currently ship to Germany and other countries within the European Union.

Shipping Costs

  • Germany: Orders below €50.00 are subject to a shipping fee of €1.99.
  • Other European Union Countries: Orders below €50.00 are subject to a shipping fee of €4.99.
  • Free Shipping: Shipping is free for all orders of €50.00 or more.

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery times may vary depending on the destination country and shipping carrier.

  • Germany: Usually within 2–5 business days
  • Other European Union Countries: Usually within 5–10 business days

Please note that delivery times are estimates only and delays may occur due to circumstances beyond our control.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, if tracking is available.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us. We will do our best to assist you.