Cancellation policy

Some items in our shop may be offered as a subscription, pre-order, or try-before-you-buy option. This cancellation policy explains how you can change or cancel these types of purchases. Subscriptions
If you purchase a subscription, you will receive recurring deliveries. These are based on the subscription duration and frequency you selected. Your payment details will be stored securely. Each delivery will be charged unless you pay in advance. Some subscriptions may automatically renew at the end of their term. If you do not want to renew a subscription, you can cancel it. If you would like to cancel or change your subscription, you can do so at any time. Your order confirmation emails contain links to your order. From there, you can manage your subscription. For more details about returns and refunds, please see our Return Policy. Pre-Orders
If you place a pre-order, you are purchasing a product that is out of stock or will be available soon but is currently not in stock. We may collect no payment or a partial payment at checkout, store your payment method, and then process and collect the full or remaining payment at a later date. You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, you cannot cancel the order, but you can request a full or partial refund. For more details about returns and refunds, please see our Return Policy. Try Before You Buy
If you purchase an item on a try-before-you-buy basis, we will authorize your payment method before fulfilling the order. You will have a certain period of time to decide whether you want to keep the item. If the period expires and you have not returned the item, we will charge your payment method for the full amount.